Policies

Gearhead Policies

SAFETY FIRST SHOULD BE EVERYONE’S CONCERN

Note: These are general rules. For professional mechanics renting blocks of time to work on their clients’ cars there can be some flexibility in some areas. Speak with a GSI staff member.

Customers acknowledge their consent and full understanding that this shop will not be responsible and/or liable to it’s patrons for injuries sustained by the customer while using the shop facilities, tools and equipment in performance of automotive repair and maintenance work at the shop.

Safety glasses must be worn at all times within the facility when performing any automotive work or using equipment.

No open-toed shoes, flip-flops, bare feet, etc. will be allowed within the facility at any time. Please wear appropriate footwear for a workshop environment.

Report any kind of spill IMMEDIATELY to the shop staff.

Smoking is PROHIBITED within the facility at all times.

Rags must be disposed of into the proper containers. Do NOT throw them into the trash.

Only staff is allowed to move vehicles into, out of or within the facility. Customers may NOT drive any vehicle into, out of or within the facility.

Only staff is allowed to place vehicles onto automotive lifts and remove them. Customers are NOT permitted to re-position the lift arms after staff has set them in the proper position for the vehicle.

Customers are responsible for all tools and equipment provided for them to use. All tools and equipment must be cleaned and returned in the same condition as when they were provided.

Use the right tool for the job. Do not abuse or misuse them. Example: Don’t use hand tool socket on impact wrench.

If you are not sure of anything, PLEASE ASK Staff before proceeding.

Customers must follow all the shop policies, as well as the rules and instructions given by GSI Staff members.

You must be 18 years of age with a valid driver’s license to become a member at GSI.

Vehicles being worked on must be registered and insured. Exceptions may be made on a case-by-case basis for project cars.

Frequently Asked Questions

Where do I sign to become a member?

In addition to the GSI membership application, you will need to sign a waiver that dismisses us from any liability in case of injury, death or any other incident to you or your property. An automotive shop will always be an inherently dangerous area. If you get hurt you are responsible for yourself. You are NOT covered by shop insurance.

Do you know how to fix this?

This is the DIY garage – the ‘Y’ stands for Yourself. on a serious note, nobody knows it all, so GSI gives you access to the SnapOn ShopKey online database that will provide detailed information on the repair of MOST vehicles.

Are mechanics available to assist with repairs?

A mechanic will generally be on duty to advise customers at no charge. If you get stuck and need us to finish the job, or just do it for you, that can be arranged at a reasonable charge.

Can I just drive up and rent a bay?

Sure, if a bay is available at the time, and if you’re not already a member you can sign up on the spot, but we recommend reserving a bay online at our website or by calling us at 401-739-0090, due to high demand.

Can I paint my car in the shop?

NO. Sorry, but we do not have the space, equipment or special ventilation to allow any painting.

Can I mount tires and balance wheels?

YES. We will have professional equipment available here for that.

Where’s the closest auto parts store?

Not a problem for GSI members! No more running around town. Order the parts you need from local stores right here at GSI, and they will deliver them to you. You can bring your own parts if you prefer. For bigger projects, you can have parts like engines and transmissions delivered here with proper notice.

Can I leave my car overnight?

Yes, on a limited basis we can offer FREE overnight storage for customers who will be working on their car for more than one day.

Can I store my car at GSI during the week until I have time to work on it?

Yes, not for free, but at a fee to be arranged according to the circumstances.

Can I bring a friend to help me?

Yes, you can bring along one other person to help.

Do you allow motorcycles?

NO. We are set up for cars and light trucks only.